Transparency about your data.

1. Who Is the Data Controller

The data controller for the personal data described in this policy is 3S Sistemas Integrados, registered under CNPJ No. 14.688.744/0001-55, with address at Rua Georg Ohm, 206 — Torre B, 10th floor, Suite 101, São Paulo/SP, CEP 04576-020, Brazil.

2. What Data We May Process

Depending on how you contact us and the relationship you have with 3S, we may process:

• name, email, phone number, company, and job title;
• the content of messages sent by email or WhatsApp;
• information necessary to prepare proposals, provide services, offer support, and perform contracts;
• minimal technical data recorded by the hosting infrastructure, such as IP address, date, time, and page accessed, for the security and operation of the website.

The contact page's form sends the information you provide directly to 3S's servers, which register the contact for follow-up. If the submission cannot be completed, the form offers, as a fallback, drafting a message in the visitor's email application — in that case, sending it depends on the visitor's own confirmation.

3. What We Use the Data For

We may use personal data to respond to inquiries, understand needs, prepare proposals, perform contracts, provide support, maintain the security of our environments, comply with legal obligations, and exercise rights in administrative or judicial proceedings.

The applicable legal bases may include preliminary procedures related to a contract, performance of a contract, compliance with a legal or regulatory obligation, legitimate interest, and consent, depending on the context.

We do not sell personal data.

4. Sharing and Data Processors

Data may be processed by vendors necessary for the company's operations — such as hosting, email, communication, storage, and support — always in accordance with the purpose of the service and with appropriate protection measures.

We may also share information when required by law, by order of a competent authority, or when necessary to protect the rights of 3S and third parties.

Some vendors may process data outside Brazil. In such cases, we seek to use services with contractual and technical safeguards appropriate for data protection.

5. Retention and Security

We retain data only for as long as necessary to fulfill the stated purpose, meet legal and regulatory obligations, or safeguard the regular exercise of rights. After that, the data is deleted or anonymized, except where retention is permitted or required by law.

We adopt technical and organizational controls aimed at the confidentiality, integrity, and availability of information. No environment is entirely free of risk, but we work to prevent, detect, and respond to incidents.

6. Data Subject Rights

Under the LGPD, you may request, where applicable:

• confirmation of the existence of processing and access to the data;
• correction of incomplete, inaccurate, or outdated data;
• anonymization, blocking, or deletion of unnecessary data or data processed in noncompliance with the law;
• data portability, subject to applicable regulations and the protection of trade and industrial secrets;
• information about data sharing and about the possibility of refusing or withdrawing consent;
• review of decisions made solely on the basis of automated processing, where applicable.

To protect the data subject, we may request additional information strictly necessary to confirm the identity of the person making the request.

7. Cookies and External Services

The website uses Google Tag Manager (a tag management system) together with Google Consent Mode v2. By default, advertising and audience-measurement signals (ad_storage, ad_user_data, ad_personalization, and analytics_storage) are blocked ("denied") until the visitor accepts the cookie banner shown on the site; if the visitor declines, these signals remain denied. The hosting infrastructure may keep technical logs necessary for the security and operation of the service.

We use fonts made available by Google Fonts. On the contact page, Google Maps content is only loaded after an action by the visitor. These services are provided by Google and may process technical data under their own policies.

Links to WhatsApp, Google Maps, and product websites lead to external environments. Once you access them, the policies of those respective services also apply.

If measurement or advertising tools are activated in the future, this policy and the site's consent controls must be updated before activation.

8. How to Contact Us About Privacy

To exercise your rights or ask questions about personal data, contact us by email at suporte@3ssi.com.br or by phone at +55 11 2589-6075.

This policy may be updated to reflect legal, operational, or service changes. The current version will always be available on this page.